West Memphis Power Outage Reporting: Who to Contact in the Wake of Hurricane Francine

Stay Informed and Connected: Essential Contacts for Reporting Power Outages

In the aftermath of Hurricane Francine, navigating power outages can be a daunting task. Knowing who to contact for assistance is crucial for restoring electricity swiftly and ensuring safety. This comprehensive guide provides detailed information on the relevant authorities responsible for power outage reporting in West Memphis.

Memphis Light, Gas and Water (MLGW): Your Primary Contact

MLGW is the primary utility provider for West Memphis. In the event of a power outage, residents should immediately report it to MLGW. Their dedicated outage reporting line is available 24/7 to assist customers:

• Phone: 901-544-6500
• Online: MLGW Outage Center

When reporting an outage, be prepared to provide the following information:

• Your account number or service address
• The time and location of the outage
• Any observed damage or hazards

Alternative Reporting Options

In case of difficulties reaching MLGW directly, alternative reporting options are available:

• City of West Memphis: Residents can contact the City of West Memphis at 901-735-8100.
• Local Police or Fire Department: If an outage poses an immediate safety hazard, contact the local police or fire department for assistance.

Stay Updated on Restoration Progress

MLGW provides regular updates on outage restoration progress through various channels:

• Outage Map: MLGW Outage Map
• Social Media: Follow MLGW on Facebook (@mlgwandwater) and Twitter (@MLGW) for updates.
• News and Media: Local news outlets and media platforms often report on power outages and restoration efforts.

Safety Precautions during Power Outages

During power outages, it's essential to prioritize safety:

• Avoid downed power lines and report them immediately.
• Use flashlights or battery-powered lanterns for lighting.
• Keep refrigerators and freezers closed as much as possible to maintain food freshness.
• Check on elderly or vulnerable neighbors to ensure their well-being.

By following these guidelines and staying informed, West Memphis residents can effectively report power outages and contribute to a swift restoration process in the wake of Hurricane Francine.